Refund Policy

Refund Policy – Zephora Clothing

At Zephora Clothing, we prioritize your satisfaction. If you’re not happy with your purchase, we offer a 90-day guarantee for a seamless and worry-free experience.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us at info@zephoraclothing.com within 7 days of receiving your order with photos of the product. We’ll issue a full refund or send a replacement at no additional cost.

Eligibility for Refunds
To qualify for a refund:

  • Items must be unused, unworn, and in original condition.
  • The refund request must be made within 90 days of delivery.
  • Items must be returned in original packaging.

How to Request a Refund

  1. Email info@zephoraclothing.com with your order number and reason for return.
  2. Follow the return instructions provided by our team.
  3. Return the item using a trackable shipping method (shipping costs are the customer’s responsibility).
  4. Refunds will be processed within 2-5 business days upon receipt of the returned item.

Non-Refundable Items

  • Final sale or discounted products.
  • Used, damaged, or non-original condition items.
  • Shipping fees, unless the item was defective or incorrect.

Late or Missing Refunds
If your refund hasn’t been received:

  1. Verify your bank account.
  2. Contact your credit card provider, as processing times may vary.
  3. If unresolved, email us at info@zephoraclothing.com for assistance.